AI as a Service

X0PA offers bespoke software including custom AI-as-a-service (AIaaS) solutions that easily integrate into existing systems or as a bespoke product. From scalable APIs to end-to-end screening and matching systems, X0PA brings the latest technologies together to create a unique solution that best addresses the problem at hand. With deep expertise in Natural Language Processing (NLP), Machine Learning (ML), and Deep Learning (DL) coupled with ethical design thinking, we work closely with you to tailor the perfect custom solution.

Why use X0PA's AI as a Service?
Some of the many benefits include:

Boost Productivity and Efficiency

X0PA’s AI as a service allows you to leverage our pre-built tools, such as automated candidate sourcing and intelligent matching to save valuable time by streamlining workflows while increasing productivity without the headache of increasing headcount.

Enhance the Customer Experience

Using X0PA’s AI as a Service, businesses can utilize predictive analytics to implement AI solutions faster and more accurately to deliver personized support. When support is faster, your customers will be happier.

Reduce Costs

AI as a Service is a cost-effective way for businesses to use ready-made functionality to keep up with evolving business trends and customer expectations, without extensive spending on IT infrastructure.

Scale Faster

Our service levels the playing field for smaller businesses. By letting us do the work, you can deploy industry leading AI solutions that instantly compete with large organizations.

Reduce Human Bias

As good as humans are, we all have internal biases. This can have a huge negative impact within hiring, and thus we’ve spent the last 5 years developing algorithms to remove all bias for hiring decisions.

Compliance with Regulatory Standards

At X0PA, we have certifications to guarantee that we do what we say we do. We are ISO certified and conform to global data safety protocols, in addition to this, we are certified by AI Verify, an organization which ensures honesty and ethical use within AI.

Some of the features in recent custom solutions:

Fully-Featured Cloud Solutions
Dashboarding & Visualizations
Insight Analytics
Rapid Experimentation & Proof of Concepts
Pre-Screening AI Scoring
Leverages state-of-the-art NLP techniques and AI/ML models
API services that can easily integrate with an existing Applicant Tracking System (ATS)
Strict model testing on performance and bias detection
Regular model review and continuous learning

Question:

When building the X0PA algorithm, what considerations and factors were taken? What are some of the major concerns?

Answer:

When building the X0PA algorithm, there were several key considerations that were essential to be prioritized, including fairness, accuracy, privacy, and scalability. Ensuring the algorithm’s outcomes are transparent and explainable to users stands as a critical consideration, facilitating trust and understanding of AI-driven decisions.

The primary focus includes:

Bias Reduction: Ensuring the algorithm does not perpetuate existing biases or create new ones, promoting diversity and inclusion in the workplace.
Data Privacy and Security: Safeguarding candidate and employee data, adhering to local and global data protection regulations like PDPA and GDPR.
Accuracy and Reliability: Providing accurate predictions and recommendations to support informed decision-making in HR processes.
Scalability and Flexibility: Creating a solution that can adapt to different organizational sizes, structures, and evolving HR needs.

We worked with IMDA’s AI Verify foundation at every step to ensure that our algorithm was free from bias.

Services built from the ground up with our customers’ customers in mind.

See how Workforce Singapore used X0PA’s AI as a Service to reduce time to hire and increase their maximum capacity for work.

Workforce Singapore is a governmental organisation which hires for over 100,000 roles each year. With such a huge number of roles posted, they needed to identify the right talent quickly. As a result, they whitelisted a solution utilising 4 of our APIs – Suggested Talent, Application Score, Skills Taxonomy and Resume Parsing, to facilitate extraction, processing and AI scoring of candidate profiles such that employers can view candidates in stacked rank fashion and view suggested talent from a database of over 1 million candidates.

The impact of this was huge. With over 20% of the time saved, this not only equates to thousands of hours of manual work saved but ensures that they can hire the best candidates sooner which results in a positive win-win situation between employer and employee. We have continued to work with Workforce Singapore each year with over 1 million candidates found for them in total.

To discover how our services can fit with your plans, or to see our platform in action, get in touch for a quick chat with one of our team: